From Tornado Chasing to Strategy-First Marketing with Lori Wiles
Jeff welcomes his friend, former Sprint PCS colleague, and fractional CMO Lori Wiles (see bio below) to The Corporate Couch for a conversation about career pivots, marketing strategy, leadership, AI, and finding new energy in the next chapter.
Lori’s career started in broadcast news, where she was a 10 o’clock news anchor and reporter in Garden City, Kansas. That chapter included chasing tornadoes, interviewing a self-professed witch with an FCC problem, shooting video from a helicopter during an orchestrated wheat harvest, and learning that TV lighting matters when you want viewers to know you have teeth.
From there, Lori moved into marketing and became part of the early Sprint PCS adventure, where the job description was basically: “Whatever it takes to launch Sacramento by December.” She and Jeff revisit the wild startup energy of those early days, the Grand Street Café diet plan, creative briefs, brand tracking, and what it felt like to help build something big before it became corporate.
Lori also shares lessons from her time at the NAIA, Blue Cross and Blue Shield of Kansas City, Cerner, Lockton, and GEHA, including what she learned about culture, servant leadership, layoffs, mentorship, and knowing when it is time to move on.
Today, Lori helps small and mid-sized businesses build stronger marketing foundations as a fractional CMO. Her approach is strategy-first and AI-assisted, helping companies clarify their ideal customers, positioning, messaging, and marketing priorities before they start hanging social media pictures on a wall with no basement.
This is a conversation about reinvention, resilience, marketing that actually works, and the strange magic of a career that keeps giving you new classrooms.
And yes, Lori and Jeff will probably still be having coffee when they are both retired, whenever that mythical event actually happens.
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About Lori: Lori Wiles is a fractional Chief Marketing Officer, speaker, trainer, and brand strategist with experience spanning startups, nonprofits, and Fortune 100 companies. Over her career, she has helped lead major brand and product launches across organizations including Sprint, Blue Cross and Blue Shield of Kansas City, Cerner, Lockton, and GEHA. As VP of Marketing at GEHA, Lori led the team behind the naming rights launch for GEHA Field at Arrowhead Stadium, including the organization’s sponsorship of the Kansas City Chiefs and Patrick Mahomes, helping drive major increases in brand awareness and membership growth.
Today, Lori supports small businesses across multiple industries as a fractional marketing leader, with a focus on strategy-first, AI-forward marketing planning and execution. She is also a guest lecturer at the University of Kansas and a coach and trainer for Small Business Development Centers in Kansas City and northern Colorado. A University of Kansas journalism graduate and former TV news director and anchor, Lori brings a rare mix of storytelling, strategy, leadership, and real-world marketing firepower to every room she enters.