Episode 5: Would You Rather
This week’s episode starts the way most of our episodes do: coffee, side quests, and a conversation that slowly turns into something more serious than we expected.
We talk about Fireside Coffee Roasters, hobbies that turn into experiments, ADHD brains in the trades, and the mental gymnastics required to balance technical work with human interaction. From there, we dig into one of the most important “would you rather” questions in the service industry: tell the truth and risk losing the job, or stay quiet and get paid.
That opens the door to a real discussion about ethics in HVAC and electrical work, sales-driven service models, private equity influence, gray-area recommendations, and why empathy often matters more than sales tactics. We also share real-world examples of doing the right thing, issuing refunds, losing jobs, and gaining customers for life.
Then, because this is still our podcast, we absolutely derail it with rapid-fire “would you rather” questions involving wet socks, duck-sized horses, squeaky shoes, bad haircuts, and sneezing at the worst possible time.
In this episode:
* Would you rather tell the truth and lose the job, or stay quiet and get paid
* Ethics vs sales pressure in HVAC and electrical service
* Federal Pacific panels, gray areas, and honest recommendations
* Empathy on service calls and why customers trust technicians, not salespeople
* ADHD, focus switching, and customer conversations in the field
* Coffee culture, hobbies, and why gimmicks usually suck
* A full rapid-fire “Would You Rather” segment that goes completely off the rails
Episode sponsor: Breezy
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Coffee of the day: Fireside Coffee Roasters, Swartz Creek, Michigan
Recorded at J. Patrick Studios, Swartz Creek, Michigan.
Got a “would you rather,” trade story, or topic you want us to tackle next? Drop it in the comments.