The New World of Work Podcast

Episode 20 - The HALM Model

The current HR Model has been evolving for a long time now. It is based on functional division of HR work. It has been a set of HR silos. But what we are finding in The New World of Work, People Specialists are seeing the employees, the Human Assets, their orientation is much more different. They want to be recognized individually, to be rewarded individually, and to be engaged individually. Employees want a work life that is balanced with their personal life. They want opportunities for growth. They want to be individualized. The pull and the appeal of automation is amazing. I can fix all my human problems if I just purchase a software, purchase an operating system so I don't have to worry about all these people. The employees are feeling that, too. Our students are concerned about their job being automated, their job being completely gone because a computer can do it better. We believe that computers cannot do a job better than a human. We believe in the Human Side of the Enterprise. But, if you don't start off with the mindset that your employees are an Asset, it is going to be very difficult to win, to have Increased Productivity, to have Increased Retention. “Instead of looking at functions, we look at the processes within HR. We have to look at employees as Assets, not Resources. Once you look at employees as Assets, you're going to take care of them one individual at a time. HR was looked at as a resource. Dr. David Alrich, author of Human Resource Champions and HR from the Outside In, stated that we need to look at the function of HR from the outside in. The focus of HR has been Resource Management and to keep the workers as efficient as possible. Now, employees don't want to be boxified, they want to be individualized, they want to be regarded as an Asset by themselves. Today's HR Professional needs to deal with one individual at a time. The HR function needs to re-engineer itself to support each person. The very nature of work is changing. It has been hyper-acclerated due to Covid and the new Gig Economy. After interviewing 800 HR Professionals about The Top Priorities for HR in 2023 and beyond, Gardner Research found that the #1 issue was leadership and management effectiveness. Today's work environment requires that leaders be authentic, empathetic, and adaptive.” Listen, Like, Comment, & Subscribe Watch on YouTube: https://youtu.be/DOl6TaY8P8g [https://youtu.be/DOl6TaY8P8g] Listen on Spotify: https://open.spotify.com/show/5lZDdxMxLi0kE9rDBqJiX5 [https://open.spotify.com/show/5lZDdxMxLi0kE9rDBqJiX5] Listen on Apple Podcasts: https://podcasts.apple.com/us/podcast/the-new-world-of-work-podcast/id1631444248 [https://podcasts.apple.com/us/podcast/the-new-world-of-work-podcast/id1631444248] #HR, #HumanAssets, #GardnerResearch, #DavidAlrich, #HumanSide, #Individual, #TheDigitalAge, #TheFourForces, #PeopleSpecialists, #PeopleLeadership Website – www.NewWorldPeopleSpecialists.com [http://www.NewWorldPeopleSpecialists.com] YouTube Channel - https://www.youtube.com/@emergingleadershipbrand [https://www.youtube.com/@emergingleadershipbrand] CLICK HERE TO PURCHASE! https://www.amazon.com/New-World-Work-Bashker-Biswas/dp/0367641283 [https://www.amazon.com/New-World-Work-Bashker-Biswas/dp/0367641283] Authors: Bashker “Bob” Biswas, William Garrison, Dr. Robert (Bob) Ramirez Special Thanks to those at Routledge for their support! Meredith Norwich and Routledge Business & Economics

Episode 19 - People Analytics & Measurement

What is the effectiveness of HR? What value are they adding to the organization? They do a bunch of back room administrative work & nebulous soft skills stuff. There is no dollar and cents rigor to HR work. In the hit NBC TV Show, "The Office", Steve Carrell runs his office like a family, except for one guy. The one guy he hates is the HR guy because he holds back progress & Operational Excellence. HRIS Systems Providers are adding to it, an HR Analytics Platform. This is fast becoming one of the critical elements of The Digital Age for Employers and its HR Functions. More and more of them are including AI in that software. Some examples of HR metrics are: Revenue over Employee, Span of Control, HR Staffing, Budgeted Benefit Burden Rate, Compensation & Benefits Dollars per each Revenue Dollar. “The Top Three Functions of HR Analytics Dashboards are 1) Monitor Human Capital, 2) Help HR Perform Better, & 3) Tackle Problems Ahead of Time.” “Trust, but Verify. We want to trust our Remote Staff to do the right things, but we can later verify that the project worked in the way we expected it to happen. If not, then, how do we fix this moving forward. And, we have to balance that with Tyranny of the Metrics. We don't want to get so involved in them that we don't just push this button, fire this person. Instead, these metrics should guide our People Leadership activities.” “What role does People Leadership have to do with HR Analytics? It gives you the data to see how effective you are in People Leadership. So, instead of dumping the people, it says, find out where you can concentrate on and improve the ever-increasing value of the worker. The End Game is not to get rid of People and increase Automation. It is to increase the value of the People.” Listen, Like, Comment, & Subscribe Watch on YouTube: https://youtu.be/j4tNZCT5yVo [https://youtu.be/j4tNZCT5yVo] Listen on Spotify: https://open.spotify.com/show/5lZDdxMxLi0kE9rDBqJiX5 [https://open.spotify.com/show/5lZDdxMxLi0kE9rDBqJiX5] Listen on Apple Podcasts: https://podcasts.apple.com/us/podcast/the-new-world-of-work-podcast/id1631444248 [https://podcasts.apple.com/us/podcast/the-new-world-of-work-podcast/id1631444248] #HR, #HRAnalytics, #Dashboards, #HRIS, #PeopleAnalytics, #Metrics, #TheDigitalAge, #TheFourForces, #PeopleSpecialists, #PeopleLeadership Website – www.NewWorldPeopleSpecialists.com [http://www.NewWorldPeopleSpecialists.com] YouTube Channel - https://www.youtube.com/@emergingleadershipbrand [https://www.youtube.com/@emergingleadershipbrand] Audio Library Credits Summer of 1984 (Audio) ∙ “grateful kings” by RKVC ∙ YouTube Audio Library The New World of Work: People Leadership in The Digital Age Routledge Publishing in London, England is available to purchase from Amazon and other book sellers CLICK HERE TO PURCHASE! [https://www.amazon.com/New-World-Work-Bashker-Biswas/dp/0367641283] https://www.amazon.com/New-World-Work-Bashker-Biswas/dp/0367641283 [https://www.amazon.com/New-World-Work-Bashker-Biswas/dp/0367641283] Authors: Bashker “Bob” Biswas, William Garrison, Dr. Robert (Bob) Ramirez Special Thanks to those at Routledge for their support! Meredith Norwich and Routledge Business & Economics

Episode 18 - Obsolete Labor Laws

Back in 1933-1945, in The Industrial Age, President FDR and Senator Francis Perkins, came up with the Fair Labor Standards Act. It needs to be redone. What is the normal work hours of the average American Worker in The New World of Work? It's not 9 to 5. In The Gig Economy, do we know how many hours employees are working in their homes? Who is monitoring their hours? How accurate are their timecards? The Work Day in The New World of Work is not the same as The Work Day in 1948. The working environment has changed. Therefore, the Fair Labor Standards Act needs a major revision. Are Uber employees protected by the Fair Labor Standards Act? Every Uber driver we've asked claims they are not employees. They are doing their side hustle and are trying to avoid the restrictions of the Fair Labor Standards Act. With all these new terms of Flexible Workers, Flexible Employees, Contingent Employees, who work from home, what, if any, are the implications of Workers' Compensation? Unions, built in The Industrial Revolution, became big. In the last several years, Labor Union memberships have been cut in half. Is there a place for Labor Unions in today's New World of Work? Based on Chapter 14 of our book, The New World of Work: People Leadership in The Digital Age, we discuss Obsolete Labor Laws. “In The New World of Work, in the digital workspace, Labor Legislation is lagging way behind. We are sitting with a Labor Law that assumes there is a fixed work day. There's a dramatic change in the nature of work. Lawmakers need to be aware that there is no more typical workday. In today's New World of Work, Employees can work in their pajamas. Maybe employees are taking advantage or being taken advantage of. We need a new definition of "Fair". It's in the interest of Employers to keep the confusion going. Because, if Congress takes steps to clarify these issues, Employers will become the victims of the legislation and it will impact their ability to hire these flexible and gig workers.” Listen, Like, Comment, & Subscribe Watch on YouTube: https://youtu.be/5Xj2pfnRGUQ [https://youtu.be/5Xj2pfnRGUQ] Listen on Spotify: https://open.spotify.com/show/5lZDdxMxLi0kE9rDBqJiX5 [https://open.spotify.com/show/5lZDdxMxLi0kE9rDBqJiX5] Listen on Apple Podcasts: https://podcasts.apple.com/us/podcast/the-new-world-of-work-podcast/id1631444248 [https://podcasts.apple.com/us/podcast/the-new-world-of-work-podcast/id1631444248] #LaborLaws, #Obsolete, #ObsoleteLaborLaws, #9to5, #GigWorkers, #UberDriver, #TheDigitalAge, #TheFourForces, #PeopleSpecialists, #PeopleLeadership Website – www.NewWorldPeopleSpecialists.com [http://www.NewWorldPeopleSpecialists.com] YouTube Channel - https://www.youtube.com/@emergingleadershipbrand [https://www.youtube.com/@emergingleadershipbrand] Audio Library Credits Summer of 1984 (Audio) ∙ “grateful kings” by RKVC ∙ YouTube Audio Library The New World of Work: People Leadership in The Digital Age Routledge Publishing in London, England is available to purchase from Amazon and other book sellers https://www.amazon.com/New-World-Work-Bashker-Biswas/dp/0367641283 [https://www.amazon.com/New-World-Work-Bashker-Biswas/dp/0367641283] Authors: Bashker “Bob” Biswas, William Garrison, Dr. Robert (Bob) Ramirez Special Thanks to those at Routledge for their support! Meredith Norwich and Routledge Business & Economics

Episode 17 - The Human Cloud

There is demand for Gig Workers both from the Employer's side and the Employee's side. Those numbers are certain to increase. The Human Cloud is place where Employers and Workers go to get a Matchmaking Service. There are Payroll Applications, Labor Distribution, Accounting Systems Applications, all residing on a platform. It is an integrated systems architecture for managing the contingent Gig Workers and Flexible Workers. That is increasing more and more because the labor economy is moving to more hiring Flexible Workers and Gig Workers. It's hard to think that HR could be automated, but there are pieces of HR that can be automated. The danger, the challenge is that we don't want to automate the Human Element. Based on Chapter 13 of our book, The New World of Work: People Leadership in The Digital Age, we discuss The Human Cloud. “I've had several conversations with business owners and top managers about our book and about The New World of Work. They are sitting there nodding their heads, saying that they need to go to more Gig Workers, our turnover is huge, how do we do this? The answer is The Human Cloud. One of the biggest challenges that companies have is that Gig Workers go away and they may have a labor shortage. Hiring is expensive. The answer is The Human Cloud.” “Imagine organizations where everybody coming to work, wants to come to work, and are loving coming to work. That's the goal. We don't need all these administrative things that bog down people, that demotivate them. So, these People Specialists can zero in on leading and motivating. Even the Gig Workers that show up to work, want to work, and they can be your next Full-Time Employees.” “The Key is that it is called The Human Cloud Platform, not The HR Cloud Platform.” Listen, Like, Comment, & Subscribe on Watch on YouTube: https://youtu.be/AiW082Tgvz4 [https://youtu.be/AiW082Tgvz4] Listen on Spotify: https://open.spotify.com/show/5lZDdxMxLi0kE9rDBqJiX5 [https://open.spotify.com/show/5lZDdxMxLi0kE9rDBqJiX5] Listen on Apple Podcasts: https://podcasts.apple.com/us/podcast/the-new-world-of-work-podcast/id1631444248 [https://podcasts.apple.com/us/podcast/the-new-world-of-work-podcast/id1631444248] #TheHumanCloud, #HumanCloud, #GigWork, #PeopleLeaders, #TheNewWorldOfWork, #TheDigitalAge, #TheFourForces, #PeopleSpecialists, #PeopleLeadership Website – www.NewWorldPeopleSpecialists.com [http://www.NewWorldPeopleSpecialists.com] YouTube Channel - https://www.youtube.com/@emergingleadershipbrand [https://www.youtube.com/@emergingleadershipbrand] Audio Library Credits Summer of 1984 (Audio) ∙ “grateful kings” by RKVC ∙ YouTube Audio Library The New World of Work: People Leadership in The Digital Age Routledge Publishing in London, England is available to purchase from Amazon and other book sellers CLICK HERE TO PURCHASE! [https://www.amazon.com/New-World-Work-Bashker-Biswas/dp/0367641283] Authors: Bashker “Bob” Biswas, William Garrison, Dr. Robert (Bob) Ramirez Special Thanks to those at Routledge for their support! Meredith Norwich and Routledge Business & Economics

Episode 16 - Managing Rewards in The Digital Age

Episode 16 - Managing Rewards in The Digital Age In today’s workplace, compensation and rewards are key to retaining workers. Pay systems of the past do not live up to the demands of the younger generations. If you want to keep your best employees, you need to update your rewards. Based on Chapter 12 of our book, The New World of Work: People Leadership in The Digital Age, we discuss Managing Rewards in The Digital Age. “Do you want to pay for the job or do you want to pay for the person? Rewards in The Digital Age, The Knowledge Age, with employees not staying in their organizations, in The Gig Economy, there no more jobs anymore, there are only roles, there are gigs. In this era no jobs, Job-Based compensation systems are a thing of the past. A new phenomenon has been introduced called Person-Based Pay. The job is not important, the person is important. What sounds like a very difficult thing to do, can be done with these Human Cloud platforms that can match us up much faster than any HR Department can do. Secret Pay Systems do not work. Pay is a psychological transaction. Workers have to think in their mind that this is sufficient pay for the effort they put forth and that is fairly distributed. If they feel that they have not been paid fairly, they are demotivated. In The Digital Age, reward systems has to be based on the individual, not the job. Imagine if your workforce was full of people that felt appreciated in the way that make sense to them. They would be emotional invested in the mission of the company.”   Listen, Like, Comment, & Subscribe on Watch on YouTube: https://youtu.be/iNeoRTHvmuc [https://youtu.be/iNeoRTHvmuc] Listen on Spotify: https://open.spotify.com/show/5lZDdxMxLi0kE9rDBqJiX5 [https://open.spotify.com/show/5lZDdxMxLi0kE9rDBqJiX5] Listen on Apple Podcasts: https://podcasts.apple.com/us/podcast/the-new-world-of-work-podcast/id1631444248 [https://podcasts.apple.com/us/podcast/the-new-world-of-work-podcast/id1631444248]   #EmployeeRewards, #GigWork, #Pay, #Rewards, #Compensation, #PeopleLeadersy, #TheNewWorldOfWork, #TheDigitalAge, #TheFourForces, #PeopleSpecialists, #PeopleLeadership, Website – www.NewWorldPeopleSpecialists.com [http://www.NewWorldPeopleSpecialists.com] YouTube Channel - https://www.youtube.com/@emergingleadershipbrand [https://www.youtube.com/@emergingleadershipbrand] Audio Library Credits Summer of 1984 (Audio) ∙ “grateful kings” by RKVC ∙ YouTube Audio Library   The New World of Work: People Leadership in The Digital Age Routledge Publishing in London, England is available to purchase from Amazon and other book sellers https://www.amazon.com/New-World-Work-Bashker-Biswas/dp/0367641283 [https://www.amazon.com/New-World-Work-Bashker-Biswas/dp/0367641283] Authors: Bashker “Bob” Biswas, William Garrison, Dr. Robert (Bob) Ramirez Special Thanks to those at Routledge for their support! Meredith Norwich and Routledge Business & Economics