Voices of Echo

Episode 015: Sean Burke, CCO

In this episode, Sean Burke shares his story about how he learned to deliver a high level of customer service at an early age. After being introduced to logistics by his dad (who had a long career in rail transportation), Sean's first job after college was for JB Hunt as a supply chain analyst. Deep industry knowledge and a solid understanding of what the client wants to accomplish are two keys that Sean believes will separate Echo from our competitors. Sean also talks about his new role as CCO, his perception of Echo's challenges, where he sees our sales focus, and how he envisions our technology supporting our organizational growth.

Episode 014: Chris Wilkes, Client Sales

On this week’s episode, Chris Wilkes shares his story. He tells Doug about how he came to Command, his struggles with the technology when he was a new rep, and gives insights about Echo’s culture today and his opinion on what small scale changes we should make within our sales organization to bring people together.

Episode 013: Dave Menzel, President & COO

On this week's Voices of Echo podcast, Doug speaks with the President and COO, Dave Menzel. Doug and Dave take a journey back to Ormond Beach, FL, where he grew up, a Florida native. Dave discusses his college days at FSU and how he earned a Master's degree in Accounting. He takes us on a ride through the cycle of his first job to where he is today. He touches on some of the most important skills and lessons he learned that helped mold him into the person he is today. Dave joined Echo in 2008 and used those skills to assist in making Echo a publicly traded company, helped figure out the "Echo flavor of TL" and build the culture that represents Echo today. He gives his perspective on integrating Echo and Command, what is going very well, what we still need to improve on and how he see's nothing but a bright and prosperous future for Echo. Happy Listening!

Episode 012: Cheryl Johnson, SVP of Talent

On this week's Voices of Echo podcast, Doug speaks with Senior VP of Talent, Cheryl Johnson. Doug and Cheryl use this time to explore not only the personal side of Cheryl but her journey down her career path! Learn how Cheryl went from her first job every at McDonald's to her position at Echo and what she learned working for companies where she managed anywhere from 70 people to 300,000 people. Gain insight into some of the tips she has gained along the way as she dives into what it is like to mentor someone along with what it is like to be a mentee. Learn more about some of the many reasons she enjoys working for Echo and being a part of a progressive company. Take a deep dive as they discuss the Echo and Command integration and what she sees for our company's future as a whole, the cycle of change management and our plans to keep "winning" in 2017. Happy Listening!

Episode 011: Kevin Coyne, Financial Operations Manager

On this week's Voices of Echo podcast, Doug speaks with Financial Sales Manager, Kevin Coyne. Doug and Kevin use this time to explore the details of his 5 ½ year journey at Echo. Gain insight into how Kevin used his analytical background to better understand his customer's needs, as an Inside Sales Rep, moving both LTL and mainly TL. Listen as he tells the story of how he moved is way from inside sales, to an analyst in the TL solutions department, to working on our Managed Transportation team to now having a team of his own. Learn more about Tableau, a data analytics tool that Kevin and his team use in their day to day operations. Get to know Doug on a more personal level as he and Kevin discuss aviation air shows and some of Doug's favorite maneuvers when in the pilot seat.