#6 - Mika Cross - The Connection Crisis: How to Lead Fractured Teams to 100% Engagement
In this episode of Workplace Visionaries, Jane Young sits down with Mika Cross—workplace transformation strategist, federal human capital expert, US Army veteran, and sought-after voice on the future of work who's testified as an expert witness for the US Senate.
Mika brings a perspective you won't hear anywhere else, shaped by her experience in the US intelligence community, the Department of Labor, and working with some of the most complex bureaucracies in the world—including achieving 100% employee engagement scores in large government organizations.
We dive deep into what Mika identifies as the number one workplace problem in 2026: connection. With teams fractured by layoffs, restructuring, rapid AI adoption, and the lingering effects of the pandemic, disconnection is driving burnout, quiet quitting, and change resistance across organizations of all sizes.
This conversation goes beyond surface-level workplace advice. We explore why 70% of change initiatives fail and what successful organizations do differently, how to build genuine psychological safety (not the corporate buzzword version), why attendance data alone won't solve your hybrid work challenges, and what Gen Z actually needs to thrive in remote and hybrid environments.
Mika shares real stories from the trenches: structuring telework in the intelligence community with top-secret clearance 20+ years ago, leading teams through government shutdowns and crisis, teaching Army leaders about the science of humor and connection, and designing well-being programs that go far beyond gym memberships.
Whether you're wrestling with hybrid policies, rebuilding trust after layoffs, or trying to support your team through relentless change, this episode offers practical wisdom grounded in decades of experience transforming workplaces from the inside out.
Connect with Mika Cross on LinkedIn (Work Life Champion of the Universe), visit mikacross.com, or check out her company at strategyworkatwork.us