Small business lessons from The Wide Welly Co: selling online & building visibility
In this episode of You’re Not the Only One, host Gill Bishop (CherryAid Marketing) chats with Verity Smith, founder of The Wide Welly Company, about what it really takes to grow an e-commerce brand.From listening to customers and developing products that meet real needs, to tackling the ups and downs of online selling, Verity shares the honest highs and lows of her entrepreneurial journey. We talk mindset, networking, and why marketing isn’t optional if you want your brand to be seen.Whether you’re running a small business, selling online, or exploring your next product idea, this conversation is packed with practical insights and relatable stories.Timestamps:00:00 Introduction to the podcast and guest00:53 Navigating e-commerce and online selling challenges04:40 The journey of The Wide Welly Company09:44 Product development and customer feedback14:31 Branding and market positioning19:21 Challenges in marketing and business strategy24:12 Work-life balance and customer service29:09 Networking and building relationships31:06 Navigating trade shows and their impact33:30 The challenge of digital marketing partnerships39:14 Understanding product lead times and logistics42:10 Becoming the face of your brand47:31 Overcoming self-doubt and embracing change52:55 The importance of vision and planningWant to see Verity’s wellies in the wild? 🌧️https://thewidewellycompany.co.uk/Visit @widewellyco on InstagramOr if you’re in Hoylake, pop into the Welly Shed (yes, that’s really what it’s called): Unit 6, Carr Lane Business Park, Hoylake, CH64 4AX.Like what you heard today? I send out bite-sized marketing tips, just useful stuff, right here: http://eepurl.com/hSoVQjAnd if you want more conversations that make you nod along and think “oh thank goodness, it’s not just me” — hit subscribe on this channel: @You’re Not the Only One Who.Key takeawaysOnline selling is essential but can be uncomfortable.Building a brand requires understanding customer needs.Product development is an ongoing journey.Embracing marketing is crucial for visibility.Customer service is key to business survival.Networking can provide valuable insights and support.Mindset plays a significant role in business success.Self-talk can influence your approach to challenges.Having a clear vision helps direct business actions.It's important to ask questions and seek partnerships.