HME News in 10

CGM Competitive Bidding

Welcome to a special episode of HME News in 10, sponsored by DDP Medical Supply.  https://www.ddpmedical.com Today’s guest, Brian O’Neill, president of DDP Medical Supply, says providers of continuous glucose monitors (CGMs) are at a fork in the road.  With the Centers for Medicare & Medicaid Services (CMS) adding CGMs to the next round of the Medicare competitive bidding program, providers must choose:  • Step away before bidding begins; or  • Scale up to compete for one of the limited contracts  O’Neill shares why DDP is focused on partnering with those aiming to win – and how its expanded distribution network and other upcoming initiatives are designed to help providers deliver nationwide efficiently and economically.  Hosts:  Liz Beaulieu  Theresa Flaherty  Guest:  Brian O’Neill  https://www.ddpmedical.com

Mitch Yoel on the hidden economy of POCs

Welcome to a special episode of HME News in 10, sponsored by Rhythm Healthcare. https://www.rhythmhc.com/ Today’s guest, Mitch Yoel, COO of Rhythm Healthcare, pulls back the curtain on what he calls the “hidden economy” of portable oxygen concentrators (POCs). Beyond the purchase price, providers often absorb the cost-of-service calls, tech labor, RMAs, loaners and downtime – expenses that can crush margins. Yoel’s advice: 1. Measure service costs like you measure reimbursement 2. Partner with manufacturers who share downstream risk 3. Implement SLAs with exchange-for-new warranty programs “I think providers who reframe oxygen as an uptime program – not just a product purchase – are going to own disproportionate referral share,” Yoel says. “They’ll enjoy better financials and deliver better outcomes for patients.” Hosts:  Liz Beaulieu  Theresa Flaherty    Guest: Mitch Yoel https://www.rhythmhc.com/

Steve Cela on why you can't fix what you can't see

Welcome to a special episode of HME News in 10 sponsored and developed by Strategic Office Support (SOS).  https://hubs.ly/Q03T54T90%20; Today’s guest is Steve Cela, CEO of SOS. He joins HME News in 10 to expose the invisible workflow leaks quietly draining revenue from even the best HME providers. His message is clear: It’s not staffing or reimbursement holding you back - it’s the leaks you can’t see. In this episode, Cela encourages providers to embrace: *  Visibility; *  Automation; and * Operational discipline. As Cela puts it, “Change is a heavy lift, but the market is moving fast. The next five years will separate the winners from the watchers.” Hosts:  Liz Beaulieu  Theresa Flaherty    Guest: Steve Cela https://hubs.ly/Q03T54T90%20;

Nick Bush on trust and speed in HME

Welcome to a special episode of HME News in 10 sponsored and developed by Direct Supply.   https://www.qgdigitalpublishing.com/publication/?i=851975 In this episode of HME News in 10, Nick Bush, vice president of sales, Smart Products & Special Markets, at Direct Supply, explores how the growing trend of consumerism in health care is strengthening—not weakening—the role of HME providers.  “I think a big portion of it goes to the service side of it,” he says. “Medical equipment is really a local game (because) there is so much emotion tied to health care product decisions. It’s a decision people want to make where they trust who they’re deciding to work with. Price becomes less relevant in those situations.” Bush also shares insights on:  • How distributors and providers can collaborate to leverage their unique strengths  • Why speed has become the new currency in HME  • What it means to approach the future with “eyes wide open” and a readiness to embrace new care models  https://www.qgdigitalpublishing.com/publication/?i=851975 Hosts:  Liz Beaulieu  Theresa Flaherty    Guest:  Nick Bush

Doug Francis on the POC ‘tipping point’

Welcome to a special episode of HME News in 10 sponsored and developed by Rhythm Healthcare. https://www.rhythmhc.com/   In this episode of HME News in 10, Doug Francis, CEO of Rhythm Healthcare, talks about the HME “trailblazers” who are embracing portable oxygen concentrators.   “This is a provider who has invested, not only in the efficiencies that can be derived from POCs, but also turning that into clinical messaging to tell referral sources, ‘We’re a technology-forward company,’” he said. “When they take the time to educate on the benefits to the patient, and when they tell that story, they are seeing a 30%-plus increase in respiratory referrals.”   For Francis, the industry is at a tipping point where both the clinical community and the consumer are going to start demanding POCs – a great time to make the switch. Hosts:  Liz Beaulieu  Theresa Flaherty    Guest:  Doug Francis https://www.rhythmhc.com/