Circle of Fellows

Episode 117 is the first-ever live webcast of the monthly IABC Circle of Fellows. IABC Fellows Shel Holtz and Brad Whitworth moderated the session, an interactive conversation with a panel of nearly a dozen Fellows from around the globe, including members of the 2025 Class of Fellows [https://www.iabc.com/catalyst/article/get-to-know-the-2025-iabc-fellows-celebrating-leadership-legacy-and-lifelong-impact]. The discussion was wide-ranging, covering topics including top communication challenges for the rest of the 20202s, AI, disinformation, and much more. The Fellows panel – collectively representing hundreds of years of communication expertise – will also take questions from the audience, both in-person and online. Here’s your chance to pick the brains of some of the world’s brightest and most experienced communication leaders during this lively, informative, fun, and fast-paced webcast. The Fellow is the highest honor IABC bestows on members who have had a significant impact not only on their organizations and IABC but also on the communication profession. Just over 100 IABC members have earned this designation since its inception in 1970. About the panel: In addition to eight Fellows in the audience who contributed answers to audience questions, three of the five new Fellows were on stage. They included… [https://www.firpodcastnetwork.com/wp-content/uploads/2025/06/bonne-caver.jpg]Bonnie Caver, SCMP, is the Founder and CEO of Reputation Lighthouse, a global change management and reputation consultancy with offices in Denver, Colorado, and Austin, Texas. The firm, which is 20 years old, focuses on leading companies to create, accelerate, and protect their corporate value. She has achieved the highest professional certification for a communication professional, the Strategic Communication Management Professional (SCMP), a distinction at the ANSI/ISO level. She is also a certified strategic change management professional (Kellogg School of Management), a certified crisis manager (Institute of Crisis Management). She holds an advanced certification for reputation through the Reputation Institute (now the RepTrak Company). She is a past chair of the global executive board for the International Association of Business Communicators (IABC). She currently serves on the board of directors for the Global Alliance for Public Relations and Communication Management, where she leads the North American Regional Council and is the New Technology Responsibility/AI Director. Caver is the Vice Chair for the Global Communication Certification Council (GCCC) and leads the IABC Change Management Special Interest Group, which has more than 1,300 members. In addition, she is heavily involved in the global conversation around ethical and responsible AI implementation and led the Global Alliance’s efforts in creating Ethical and Responsible AI Guidelines for the global profession. [https://www.firpodcastnetwork.com/wp-content/uploads/2025/06/laurie-dawkins.jpg]Laurie Dawkins, ABC, MC, SCMP, Fellow, is vice president of Communications & Engagement with the Provincial Health Services Authority (PHSA), one of the largest public sector health-care organizations in western Canada. She leads a team of close to 50 communication professionals in delivering timely, strategic and meaningful internal and external communications, media relations, crisis communications and C-suite counsel to meet the needs of more than 29,000 employees and 5.5 million citizens who turn to PHSA for specialized health-care services provided by BC Children’s Hospital, BC Cancer, BC Emergency Health Services, the BC Centre for Disease Control, and more. Laurie has more than 25 years’ experience in the communications industry, and holds the professional designations of Accredited Business Communicator (ABC) and Strategic Communications Management Professional (SCMP). In 2017, she was delighted to be named a Master Communicator of Canada (MC) by the IABC-Canada. She has hands-on experience in partnering with First Nations and Indigenous leaders to co-create communication strategies that are foundational to PHSA’s organizational vision to “Boldly create an equitable, anti-racist and culturally safe health care system where everyone thrives.” [https://www.firpodcastnetwork.com/wp-content/uploads/2025/06/mike-klein.jpg]Mike Klein is the Editor-in-Chief of Strategic Magazine, Founder of #WeLeadComms [https://www.firpodcastnetwork.com/tag/weleadcomms/], and a communication consultant specializing in internal and social communication based in Reykjavik, Iceland. A former US political consultant, Mike shifted direction toward internal communication while pursuing his MBA at London Business School.  Since then, Mike has been one of the leading voices for empowering communication professionals, and advocating a focus on internal influence and social connection as drivers of communication, integration and performance. His 2011 book, From Lincoln to LinkedIn remains relevant as organizations recognize that personal credibility and connection are critical to communication success in a world where content volumes are increasing and instability flourishes. Raised in Chicago, Mike has lived and worked in seven different countries, and is also a Fellow of the Centre for Strategic Communication Excellence and the Institute of Internal Communication. The post Circle of Fellows #117: LIVE from IABC World Conference 2025 [https://www.firpodcastnetwork.com/circle-of-fellows-117-live-from-iabc-world-conference-2025/] appeared first on FIR Podcast Network [https://www.firpodcastnetwork.com].

One of many career paths in the field of professional communication leads to colleges and universities: It is not uncommon for communication practitioners to move from the conference room to the classroom, where they help mold the next generation of communicators. All of the panelists participating in episode 116 of “Circle of Fellows” have chosen that path and will discuss the various dimensions of teaching — including making the transition from the business world to the hallowed halls of academia. The session was recorded on Thursday, May 22, 2025, with John Clemons, Cindy Schmieg, Marck Schumann, and Jennifer Wah. Shel Holtz moderated. About the panel: [https://firpodcastnetwork.com/wp-content/uploads/2017/03/johnclemons-119x150.jpg]John G. Clemons, ABC, APR, IABC Fellow, an independent communications consultant based in North Carolina, has held senior executive and consultant roles over the course of his career in corporate and organizational communications. He has special expertise in providing strategic counsel and support for top executives and corporate offices of Fortune 500 companies. John has served as chair of IABC and holds accreditations from both IABC and PRSA. John has worked with Walmart, Raytheon, and Marriott (among others). John has been an adjunct instructor for six years at the University of North Carolina Charlotte and Loyola University in New Orleans. [https://firpodcastnetwork.com/wp-content/uploads/2020/01/cindy_schmieg-263x300.png]Cindy Schmieg is an award-winning strategic communicator. Her 30+ years of corporate, agency, and consulting experience focuses on making the communications function strategic within an organization. Cindy now teaches online in the Communications Master Degree program at Southern New Hampshire. She has served in many IABC leadership roles and is today a member of the IABC Audit/Risk Committee and Pacific Plains Region Silver Quill Award Committee, as well as assisting on the IABC Minnesota Annual Convergence Summit. D. Mark Schumann [https://www.firpodcastnetwork.com/wp-content/uploads/2022/11/schumann-150x150.jpg]Mark Schumann, PCC, ABC, IABC Fellow, is a certified executive coach who teaches in the NYU Master’s program in executive coaching and organizational consulting. He is the co-author of Brand from the Inside and Brand for Talent. Mark has served as VP Culture for Sabre, Director of Graduate Communication Studies at the Zicklin School of Business at Baruch College in New York City, and as a managing principal and global communication practice leader at Towers Perrin. He was IABC’s chair in 2009-2010 and won 17 Gold Quill awards. [https://www.firpodcastnetwork.com/wp-content/uploads/2025/05/wah-portrait-238x300.jpg]Jennifer Wah, MC, ABC, has worked with clients to deliver ideas, plans, words and results since she founded her storytelling and communications firm, Forwords Communication Inc., in 1997. With more than two dozen awards for strategic communications, writing and consulting, Jennifer is recognized as a storyteller and strategist. She has worked in industries from healthcare and academia to financial services and the resource sector, and is passionate about the strategic use of storytelling to support business outcomes. Although she has delivered workshops and training throughout her career, Jennifer formally added teaching to her experience in 2013, first with Royal Roads University and more recently as an adjunct professor of business communications with the UBC Sauder School of Business, where she now works part-time to imprint crucial communication skills on the next generation of business leaders. When she is not working, Jennifer spends her time cooking, walking her dog Orion, or talking food, hockey, or music with her husband and two young adult children in North Vancouver, Canada. The post Circle of Fellows #116: Molding Young Communicators — Teaching as a Communication Career Path [https://www.firpodcastnetwork.com/circle-of-fellows-116-molding-young-communicators-teaching-as-a-communication-career-path/] appeared first on FIR Podcast Network [https://www.firpodcastnetwork.com].

Misinformation and disinformation aren’t just problems for the news media—they’re also becoming critical concerns for corporate and organizational communicators. Whether it’s a viral post spreading false claims about your company, a deepfake video targeting a leader, a cloned voice trying to trick employees into transferring funds, or AI-generated content muddying the information landscape, today’s communicators must be equipped to navigate a world where truth competes with convincing fiction. In this live-streamed conversation, Fellows of the International Association of Business Communicators (IABC) explored how generative AI is accelerating the spread of false and misleading content—and what communication professionals can do to identify, counter, and prepare for it. About the panel [https://firpodcastnetwork.com/wp-content/uploads/2017/01/alicebrink.png]Alice Brink is an internationally recognized communications consultant. Her firm, A Brink & Co., works with businesses and non-profits to clarify their messages and communicate them in ways that change people’s minds. Her clients have included Shell Oil Company, Sysco Foods, and Noble Energy. Before launching A Brink & Co. in Houston in 2004, Alice honed her craft in corporate settings (including The Coca-Cola Company, Conoco, and First Interstate Bank) and in one of Texas’ largest public relations firms, where she led the agency’s energy and financial practices.  Alice has been active in IABC for over 30 years, including as chapter president, district director, and Gold Quill chair. [https://www.firpodcastnetwork.com/wp-content/uploads/2022/06/sueheuman-300x300.png]Sue Heuman, ABC, MC, IABC Fellow, based in Edmonton Canada, is an award-winning, accredited authority on organizational communications with more than 40 years of experience. Since co-founding Focus Communications in 2002, Sue has worked with clients to define, understand and achieve their communications objectives. Sue is a much sought-after executive advisor, focused on leading communication audits and strategies for clients in all three sectors. Much of her practice involves a strategic review of the communications function within an organization, analyzing channels and audiences. She creates strategic communication plans and provides expertise to enable their execution. Sue has been a member of the International Association of Business Communicators (IABC) since 1984, which enables her to both stay current with, and contribute to, communications practices. In 2016, Sue received the prestigious Rae Hamlin Award from IABC in recognition of her work to promote Global Standards for communication. She was also named 2016 IABC Edmonton Chapter Communicator of the Year. In 2018, IABC named Sue a Master Communicator, the Association’s highest honor in Canada. Sue earned the IABC Fellow designation in 2022. [https://www.firpodcastnetwork.com/wp-content/uploads/2024/06/juli_holloway-300x300.jpeg]Juli Holloway is an Indigenous communications practitioner specializing in professional communication in Indigenous contexts. Throughout her career, Juli has been fortunate to work with First Nations and Indigenous organizations in British Columbia and across Canada to support transformative change for First Nation communities and people through strategic communications and community engagement. Juli is the communications advisor at the Tulo Centre of Indigenous Economics. She leads communications, designs, and delivers a communications curriculum in university-accredited programs designed to advance Indigenous economic reconciliation. She is also an associate faculty member at Royal Roads University, where she teaches in the MA in Professional Communications program. In 2022, she earned the Outstanding Associate Faculty Award for Teaching Excellence in the MA Programs in 2022 for her innovative pedagogical methods. Juli is Haida and Kwakwaka’wakw and has been a guest on the traditional lands of the Secwépemc for 17 years. She belongs to the Skidegate Gidins, an eagle clan from the village of Skidegate on Haida Gwaii, and the Taylor (nee Nelson) family originating from Kingcome Inlet, home of one of the four tribes of the Musgamagw Dzawada̱ʼenux̱w. [https://firpodcastnetwork.com/wp-content/uploads/2016/04/george_mcgrath.jpg]George McGrath is founder and managing principal of McGrath Business Communications, which helps clients build winning corporate reputations, promote their products and services, and advance their views on key issues. George brings more than 25 years in PR and public affairs to his firm. Over the course of his career, he has held senior management positions at leading strategic communications and integrated marketing agencies including Hill and Knowlton, Carl Byoir & Associates, and Brouillard Communications. The post Circle of Fellows #115: Communicating Amidst the Rise of Misinformation and Disinformation [https://www.firpodcastnetwork.com/circle-of-fellows-115-communicating-amidst-the-rise-of-misinformation-and-disinformation/] appeared first on FIR Podcast Network [https://www.firpodcastnetwork.com].

We are swimming in data. Are we using it as effectively as we could? Join four Fellows of the International Association of Business Communicators (IABC) for a lively discussion on leveraging data to enhance organizational communication. In this episode of Circle of Fellows, our panel will explore how communication professionals can use data to shape strategy, measure impact, tell better stories, and drive better decision-making across all communication disciplines. Whether you’re tracking audience engagement, demonstrating ROI, or using AI-driven analytics, understanding data is more critical than ever. On Thursday, March 27, four Fellows of the International Association of Business Communicators (IABC) gathered to discuss data in communications. About the panel [https://www.firpodcastnetwork.com/wp-content/uploads/2023/12/1099068509-CROPLEY-AO136-LS-218x300.jpg]Adrian Cropley is the founder and director of the Centre for Strategic Communication Excellence, a global training and development organization. For over thirty years, Adrian has worked with clients worldwide, including Fortune 500 companies, on major change communication initiatives, internal communication reviews and strategies, professional development programs, and executive leadership and coaching. He is a non-executive director on several boards and advises some of the top CEOs and executives globally. Adrian is a past global chair of the International Association of Business Communicators (IABC), where he implemented the IABC Career Road Map, kick-started a global ISO certification for the profession, and developed the IABC Academy. Adrian pioneered the Melcrum Internal Communication Black Belt program in Asia Pacific and is a sought-after facilitator, speaker, and thought leader. He has been a keynote speaker and workshop leader on strategic and change communication at international conferences in Canada, the U.S., Europe, the Middle East, Malaysia, Singapore, China, India, Hong Kong, Thailand, New Zealand, and Australia. He has received numerous awards, including IABC Gold Quill Awards for communication excellence, and his Agency received Boutique Agency of the Year 6 years running. Adrian is the Chair of the Industry Advisory Committee for the RMIT School of Media and Communication and a Fellow of the IABC and RSA. In 2017, he was awarded the Medal of Order of Australia for his contribution to the field of communication. [https://www.firpodcastnetwork.com/wp-content/uploads/2022/06/robin.png]Robin McCasland, IABC Fellow, SCMP lis Senior Director, Corporate Communications, for Health Care Service Corporation (HCSC). She leads the company’s communications team and the employee listening program, demonstrating to senior leaders how employee and executive communication add value to the business’s bottom line. Previously, Robin excelled in communication leadership roles for Texas Instruments, Dell, Tenet Healthcare, and Burlington Northern Santa Fe. She has also worked for large and boutique HR consulting firms, leading major communication initiatives for various well-known companies. Robin is a past IABC chairman and served in countless association leadership roles for more than 30 years. She was honored in 2023 and 2021 by Ragan/PR Daily as one of the Top Women Leaders in Communication. She’s also received IABC Southern Region and IABC Dallas Communicator of the Year honors. Robin is a graduate of The University of Texas at Austin and a Leadership Texas alumnus. Her own podcast, Torpid Liver (and other symptoms of poor communication), features guest speakers addressing timely topics to help communication professionals become more influential strategic advisors and leaders. She resides in Dallas, Texas, with her husband, Mitch, and their canine kids, Tank and Petunia. [https://www.firpodcastnetwork.com/wp-content/uploads/2023/05/lety-latest-5-23.jpg]Leticia Narváez, ABC,  is CEO and Founding Partner of Narváez Group, a consulting firm focused on Strategic Communication, Employee Engagement, Corporate Reputation, Social Responsibility and Communication Training based in Mexico City. A 30 years experienced professional, she held management top level positions at Sanofi, Merck, American Express and Ford Motor Co. among others. She builds communication bridges with the utmost excellence standards. During her career path, she has been at the forefront of divestitures, mergers and acquisitions, diversity leadership, issues and crisis management, team and leadership development, strategic planning and senior executive consulting. She has been a speaker at international forums, is co-author of several books and manuals on business communications and has written a large number of articles on the subject. Leticia has a Bachelor’s Degree in Communications and Public Relations from the Latinoamericana University, a Master Degree on Digital Communications from Cantabria University and a Postgraduate Diploma on Top Business Administration at the Panamerican Institute of Top Business Administration – IPADE-. [https://firpodcastnetwork.com/wp-content/uploads/2021/02/Angela-Sinickas-headshot-238x300.jpg]Angela Sinickas is the founder of Sinickas Communications [http://www.sinicom.com/], which has worked with companies, organizations, and governments in 32 countries on six continents. Her clients include 25% of the Forbes Top 100 largest global companies. Before starting her own consulting firm, she held positions from editor to vice president in for-profit and government organizations and worked as a senior consultant and practice leader at Hewitt and Mercer. She is the author of a manual, How to Measure Your Communication Programs (now in its third edition), and chapters in several books. Her 150+ articles in professional journals can be found on her website, www.sinicom.com [http://www.sinicom.com/]. Her work has been recognized with 21 international-level Gold Quill Awards from IABC, plus her firm was named IABC Boutique Agency of the Year in 2015. She holds a BS degree in Journalism from the University of Illinois at Urbana-Champaign and an MS in Leadership from Northeastern University. The post Circle of Fellows #114: Working with Data in Communication [https://www.firpodcastnetwork.com/24317-2/] appeared first on FIR Podcast Network [https://www.firpodcastnetwork.com].

As the digital age continues to evolve, communicators face unprecedented challenges in maintaining ethical standards. Recent incidents, from a PR agency spreading false stories about a client’s rival through social media channels to a New York Times reporter’s alleged breach of privacy within a private WhatsApp group, the challenges to ethical behavior are mounting. Add to that the ethical implications of using artificial intelligence in content creation, with discussions focusing on the balance between innovation and ethical responsibility, and the need to define our ethical foundations couldn’t be clearer. Our panel fellows explored these timely issues, offering insights and guidance for communicators striving to navigate the complex ethical terrain of today’s communication environment. About the panel: [https://firpodcastnetwork.com/wp-content/uploads/2020/05/diane-gayeski-261x300.png]Diane Gayeski is recognized as a thought leader in the practice and teaching of business communications.  She is Professor of Strategic Communications at the Roy H. Park School of Communications at Ithaca College and provides consulting in communications analysis and strategies through Gayeski Analytics.  Diane was recently inducted as an IABC Fellow; she’s been active in IABC for more than 30 years as a featured speaker and think-tank leader at the international conference, the author of 3 editions of the IABC-published book, Managing the Communications Function, and the advisor to Ithaca College’s student chapter.  She’s led more than 300 client engagements for clients, including the US Navy, Bank of Montreal, Fiat, Sony, Abbott Diagnostics, and Borg-Warner, focusing on assessing and building the capacities and new technologies for workplace communications and learning teams. [https://firpodcastnetwork.com/wp-content/uploads/2018/07/hattori-251x300.png]Todd “Tosh” Hattori — Leveraging 20+ years of leading in-house communication functions within a variety of organizations and industries, Tosh shifted his career focus toward helping organization leaders address business challenges by setting and implementing organizational excellence strategies. He is currently the continuous improvement lead for F5, Inc. where he leads Lean Six Sigma practitioners who collaborate with cross-functional teams to eliminate waste and establish consistencies that deliver exceptional employee and customer experiences; and organizational change management practitioners who help employees navigate shifts in organizational processes and practices to achieve functional and enterprise success. As a passionate advocate of his rich Japanese heritage, Tosh serves as the F5 Asian & Pacific Islander employee inclusion group co-chair, raising awareness of the rich and  diverse Asian and Pacific Islander cultures, beliefs, and perspectives within the F5 workforce; and helping members and allies advance awareness and understanding within our communities to achieve support, safety, and success. Jane Mitchell [https://www.firpodcastnetwork.com/wp-content/uploads/2021/04/jane-mitchell.jpg]Jane Mitchell’s career began at the BBC in London on live TV programs. She moved on to producing award-winning films and videos for public and private sector organizations and developed groundbreaking employee engagement programs. Since 2006 when she formed her own consultancy, she now guides organizations, (some of which have experienced cultural trauma), with embedding values and ethics through understanding culture and leadership and their link to high-performing sustainable organizations. She has worked with Top 100 companies across the world, is a regular conference speaker and writer, and is a Director of two highly successful UK-based agencies. Jane has been a member of IABC since 2008 and has had the privilege of serving on local, regional, and International IABC Boards. She is currently Chair of the 2021 World Conference and was awarded the honor of IABC Fellow in March. [https://www.firpodcastnetwork.com/wp-content/uploads/2025/02/caroline_sapriel.jpg] Caroline Sapriel is the founder and managing partner of CS&A International, a specialist risk, crisis and business continuity management firm. Focusing on helping multinational organizations build crisis resilience, she works with multinational clients across industry sectors globally. With 30 years’ experience in risk and crisis management, she is recognized as a leader in her profession and acknowledged for her ability to provide customized, results-driven counsel and training at the highest level. Caroline is an accomplished trainer, facilitator and coach in risk, issues and crisis management as well as in communication skills. A Fellow of the International Association of Business Communicators, Caroline is a regular speaker on risk and crisis management at international conferences. She has published articles and co-authored two books on crisis management as well as contributed the chapter on crisis communication to IABC’s handbook of Organizational Communication. She lectures on crisis management at the University of Antwerp and the University of Leuven in Belgium as well as the University of Leiden in the Netherlands. Caroline is fluent in French, English, Spanish, Hebrew and Mandarin. She holds a BA degree in Chinese Studies and a BSc degree in International Relations from the Hebrew University of Jerusalem. The post Circle of Fellows #113: Ethics in Communication [https://www.firpodcastnetwork.com/circle-of-fellows-113-ethics-in-communication/] appeared first on FIR Podcast Network [https://www.firpodcastnetwork.com].