Talking Shift with Mickey and Josh

How Float and PRN Pools help Hospitals

When it comes to finding coverage, agency staff doesn't have to be your only option. In Episode 9 of Talking Shift, hosts Mickey and Josh sit down with Ashley Kamla, Healthcare Strategist at Improv, to break down how float pools and PRN pools can help your hospital: • Cut costs by reducing agency dependency. • Boost retention by giving nurses more flexibility. • Increase predictability with a more balanced staffing model. The best part? These strategies work for hospitals of all sizes.

What’s Next for Workforce Management: Lesson from UKG Aspire 2025

In this episode of Talking Shift, I dive into our recent experiences at UKG's ASPIRE conference, sharing key takeaways and insights from fellow attendees. We discuss the evolving landscape of workforce management, particularly the shift towards minute-to-minute rounding rules and the implications for attendance policies. With a focus on enhancing employee satisfaction and operational efficiency, we explore the importance of standardization in staffing practices across healthcare organizations. Additionally, I reflect on my personal journey as a new parent, balancing the joys of fatherhood with the challenges of workforce management. Join me as we unpack these critical themes and consider the future of our industry.

How to optimize after go-live

Investing in new technology is the first step to transforming your operations and improving outcomes. But how can you ensure it continues to unlock value for your organization long after Go-Live? In episode 6 of Talking Shift, guest host Pamela Camerlin, Client Executive at Align HCM, joins Mickey DeAngelo and Josh Ambrose as they discuss how to maximize your WFM system’s impact long after implementation. In this episode, you’ll learn: Why successful adoption requires executive buy-in and nursing involvement from day one. How minimizing operational variance improves system performance (and how assessments can cover hidden inefficiencies). The importance of staying on top of system updates & enhancements for long-term success.

Smart ways to cut premium labor costs

Premium labor is one of the biggest costs in healthcare, but what if you could reduce it without compromising patient care or staff satisfaction? In our upcoming episode of Talking Shift, Sara Tulp joins our hosts Mickey DeAngelo and Josh Ambrose as they discuss smart strategies to reduce premium labor. This episode covers: How proactive scheduling reduces reliance on premium labor Ways to streamline communication and fill shifts faster Strategizes to optimize core staff utilization

Why Central Staffing Works

Who should own staffing decisions - individual units or a central office? In this episode of Talking Shift, hosts Mickey Deangelo and Josh Ambrose tackle this question alongside guest host Sarah Inman, VP of Healthcare Strategy at Improv. Together, they unpack why central staffing outperforms decentralized models, and how organizations can make the shift successfully. This episode covers: The three core functions every Central Staffing Offices should cover How central staffing drives standardization and efficiency Why hospital-wide patient safety depends on breaking down silos The role of trust, transparency, and collaboration in adoption