Nuance in Healthcare

Shannon Martin is the Senior Principal Product Consultant and the Lead Architect for Nuance. In her role, she oversees and writes all of the content for their pediatric content. She shares why documentation is so crucial in the pediatric setting for accurate reimbursement and patient care.

Cathy Gorman-Klug is an RN, MSN, and the Director of the Quality Service Line at Nuance.. She supervises the product roadmap and product management, while monitoring regulatory rules and identifying the current trends in healthcare that clients should be aware of. She shares how the reporting landscape has changed over the years, the impact from the COVID-19 Pandemic, and how your organization can optimize your reporting system for improved outcomes and revenue performance.

Dr. Lucian Newman III is a General Surgeon and the Chief Medical Information Officer for Nuance. He shares why coding with detail and accuracy, especially when it comes to comorbidities, is crucial for attracting new patients.

Jessica Hatala, MBA, RN, is the Senior Manager of Computer-Assisted Physician Documentation (CAPD) Analytics at Nuance Healthcare. She shares how AI can support burdened physicians and staff during the pandemic with strong documentation.

Dr. Robert Budman, MD, MBA, and Certified Documentation Improvement Practitioner (CDIP) with AHIMA, is the Chief Medical Information Officer for Nuance Healthcare. He supports the Computer Assisted Physician Documentation (CAPD) product line and develops training and education materials for outbound and internal use. In this interview, he shares how physicians are navigating telehealth and in-person documentation during COVID-19 and the vital importance of clinical leadership in documentation improvement.